This policy explains cancellations, refunds, and returns for orders placed with AS PRINT.
Order Cancellation
- You may cancel your order free of charge before it enters production.
- Once production of a custom or personalized item has started, the order cannot be cancelled, as the item is made specifically for you.
Refunds & Returns
- Because our products are custom-printed and made to order, they are generally non-returnable and non-refundable.
- If your product arrives damaged, defective, or different from what you ordered, you are entitled to a free replacement or a full refund.
- To request a replacement or refund, please contact us within 48 hours of delivery with your order number and clear photos of the issue.
How Refunds Are Processed
- Approved refunds are issued to your original payment method or via the method agreed with our team.
- Refunds are typically processed within 7–14 business days after approval.
Contact Us
- Email: info@as-print.com
- Phone / WhatsApp: 01507096924
- Address: Cairo, Egypt